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Automate Guru knowledge management access from Rippling so teams get the right knowledge base access on day one and former employees are removed immediately.
The Rippling–Guru integration automates user lifecycle management in Guru's knowledge management platform based on Rippling employment data. Team members are provisioned into the correct Guru collections and groups on hire, and deprovisioned automatically at offboarding — protecting internal knowledge assets from former employees.
Guru is used by sales, customer success, and support teams as an AI-powered knowledge base and internal wiki. Connecting it to Rippling ensures team members get access to the knowledge they need from day one, and that proprietary playbooks, customer insights, and internal documentation are protected when employees leave.
Teams using Guru often manage access through manual collection permissions, leaving knowledge base access configuration to department leads who may forget to add new hires or remove departed team members. Former sales or CS employees retaining Guru access can view customer playbooks, competitive intel, and internal documentation after leaving. Automating lifecycle management from Rippling closes this gap.
thePeopleStack configures Rippling provisioning rules for Guru with collection and group access mapping based on department. We validate that new hires are added to the correct knowledge collections and that departures trigger immediate deprovisioning.
Guru integrations for thePeopleStack's Rippling clients are built around US knowledge management and internal communication workflows. For Canadian team members, Guru provisioning follows the same Rippling-driven lifecycle as US colleagues.
Guru is an AI-powered knowledge management platform used by sales, customer success, and support teams to surface verified, up-to-date information in their workflow — including customer playbooks, product documentation, and internal wikis.
Guru supports SCIM provisioning, allowing automated user lifecycle management connected to Rippling's hire and termination events.
Yes. Rippling's department field can map to Guru groups and collection permissions, ensuring employees access only the knowledge relevant to their function.
Guru holds proprietary internal documentation including sales playbooks, competitive intelligence, and customer onboarding processes. Former employees retaining access to this content after leaving is both a competitive risk and a data security concern.
Standard SCIM configuration takes 1–2 hours including group and collection mapping.
