Rippling +

Betterworks

Connect Rippling to Betterworks so OKR goal alignment, performance check-ins, and review cycles reflect your live org structure — with manager hierarchies, new hire goal assignments, and offboarding driven automatically from Rippling.

What the Rippling +

Betterworks

 Integration Does

  • Automated user provisioning: New hire events in Rippling create Betterworks user accounts with the correct department, team, and manager assignment — ensuring new employees are enrolled in OKR cycles and performance programs from their start date.
  • Manager hierarchy sync for OKR alignment: Rippling's reporting structure drives Betterworks' goal alignment cascade, ensuring OKRs flow correctly from company to department to individual based on the live org structure.
  • Hire-triggered onboarding goal assignment: New hire events in Rippling trigger role-appropriate onboarding goal templates in Betterworks, giving new employees structured 30/60/90-day expectations from day one.
  • Offboarding deprovisioning: Employee termination in Rippling removes the departed employee from active goal cycles, check-in schedules, and performance reviews in Betterworks.

What Mid-Market Teams Get Wrong

  • Not syncing Rippling's manager hierarchy to Betterworks' OKR alignment structure: OKR alignment cascades depend on accurate reporting relationships. When manager changes in Rippling don't automatically update Betterworks' org structure, goal alignment breaks — with employees' OKRs cascading to former managers who no longer have responsibility for their performance, and new managers lacking visibility into the goals they're meant to support.
  • Not triggering onboarding goal assignment from Rippling hire events: New employees without structured 30/60/90-day goals in Betterworks lack performance expectations during their critical first quarter. Rippling hire events should trigger role-appropriate onboarding goal templates in Betterworks — not wait for a manager to manually configure goals for each new hire.
  • Leaving departed employees in active Betterworks goal cycles: Employees terminated in Rippling who remain active in Betterworks' goal cycles create performance review anomalies — their incomplete goals skew cycle completion metrics, and their active presence in calibration tools confuses the review process. Offboarding deprovisioning in Betterworks should be automated through Rippling.
  • Not connecting Betterworks performance outcomes to Rippling compensation events: Performance reviews that inform merit increases are most impactful when the Betterworks outcome data directly informs the Rippling compensation change event. Teams that run performance calibration in Betterworks and merit increases in Rippling as entirely disconnected processes lose the data linkage that makes performance-based compensation meaningful.

How thePeopleStack Configures This

thePeopleStack configures the Rippling–Betterworks integration with manager hierarchy sync that keeps the OKR alignment cascade accurate as the org evolves. We set up hire-triggered goal assignment so new employees receive role-appropriate onboarding goals from their start date, and configure offboarding to remove departed employees from active goal cycles and performance reviews at termination.

For clients using Betterworks' performance calibration and compensation planning features alongside Rippling's compensation data, we advise on connecting performance outcomes in Betterworks to compensation change events in Rippling — ensuring the performance review cycle and merit increase process are linked rather than running as disconnected annual events.

USA & Canadian Operations Note

Betterworks OKR and performance management is deployed by thePeopleStack's Rippling clients primarily for US employee populations, with goal-setting cycles, check-in cadences, and performance review configurations structured around US org hierarchies and Rippling's US employee data.

Canadian and cross-border operations: Canadian employees are provisioned into Betterworks through the same Rippling sync, with thePeopleStack confirming PIPEDA-relevant data handling for employee performance data and ensuring that performance review configurations account for any Canadian provincial employment standards that affect performance documentation practices.

FAQs

How does Rippling drive Betterworks user provisioning and org structure?

Rippling provisions Betterworks user accounts at hire with the correct department, team, and manager assignment. Manager hierarchy data from Rippling drives Betterworks' goal alignment structure and check-in pairing. Termination in Rippling deactivates the Betterworks account and removes the departed employee from active goal cycles and performance review processes.

Does Rippling's org structure drive Betterworks' OKR alignment cascade?

Yes. Rippling's manager hierarchy is the primary organizational input for Betterworks' goal alignment tree — ensuring OKRs cascade correctly from company goals through department goals to individual contributors based on the actual reporting structure. When manager changes occur in Rippling, Betterworks' alignment structure updates automatically rather than requiring manual reconfiguration of the goal cascade.

Can new hire events in Rippling trigger Betterworks onboarding goal assignment?

Yes. New hire events in Rippling trigger Betterworks onboarding goal assignment — ensuring new employees receive 30/60/90-day goals and their first performance check-in is scheduled automatically from their start date. Role-specific goal templates can be triggered based on Rippling job title and department data.

Can Betterworks performance data be analyzed alongside Rippling workforce attributes?

Betterworks performance data — goal completion rates, check-in frequency, and performance review scores — can be exported and analyzed alongside Rippling workforce attributes including department, tenure, manager, and compensation band. This enables HR to identify correlations between performance outcomes and workforce factors that Betterworks alone can't provide context for.

How long does the Rippling–Betterworks integration take to configure?

A standard configuration covering employee provisioning, manager hierarchy sync, goal alignment structure, and offboarding deprovisioning typically takes 3–5 hours. Betterworks deployments with custom OKR cycle configurations, multi-level goal alignment structures, or performance calibration workflows tied to Rippling compensation data may require additional scoping.

Ready to Connect Rippling with

Betterworks

We implement and configure Rippling integrations for mid-market teams across North America. Most integration setups are completed within a single implementation engagement.

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