Rippling +

KnowBe4

Sync Rippling employee data to KnowBe4 so security awareness training enrollments, phishing simulations, and completion tracking stay current without manual roster management.

What the Rippling +

KnowBe4

 Integration Does

  • Automated user provisioning: New hire events in Rippling trigger KnowBe4 user creation and group assignment, ensuring employees are enrolled in the correct training tracks from day one.
  • Deprovisioning on offboarding: Employee terminations in Rippling remove or deactivate the KnowBe4 user record, preventing departed employees from receiving active phishing simulations or consuming licenses.
  • Group-based training assignment: Rippling department, role, and location data drives KnowBe4 Smart Group membership, automatically routing employees into the right compliance training campaigns.
  • Training completion reporting: KnowBe4 completion data can be surfaced back into Rippling custom fields for centralized compliance visibility across your HR system.

What Mid-Market Teams Get Wrong

  • Provisioning users without configuring Smart Groups: Adding employees to KnowBe4 via the Rippling connector but not mapping department or role data to Smart Groups means everyone lands in a default training track regardless of their risk profile or job function.
  • Not deprovisioning promptly at offboarding: Departed employees left active in KnowBe4 consume licenses and continue receiving phishing simulations, creating noise in reporting and inflating your at-risk user count.
  • Treating training completion as a one-time setup: Phishing simulation frequency and training campaign schedules need to be revisited as your workforce and threat landscape evolve — the integration handles roster sync but not campaign strategy.
  • Ignoring completion data in Rippling: KnowBe4 completion and risk scores can inform HR processes like performance reviews or offboarding risk assessment, but this requires a deliberate data-back configuration that most teams skip.

How thePeopleStack Configures This

thePeopleStack configures the Rippling–KnowBe4 integration with Smart Group mapping that reflects your actual department and role structure, ensuring training campaigns are automatically targeted by job function and risk level rather than applied uniformly.

We validate the deprovisioning workflow against your offboarding runbook so KnowBe4 user removal is triggered reliably at termination — not days later. For clients pursuing compliance frameworks that require documented security awareness training, we also configure the completion data sync back into Rippling for a single audit-ready record.

USA & Canadian Operations Note

KnowBe4 security awareness training is deployed by thePeopleStack's Rippling clients primarily to meet US compliance requirements including SOC 2, HIPAA, and state-level data privacy mandates, with training content and phishing simulations configured to reflect US threat patterns.

Canadian and cross-border operations: Canadian employees are provisioned into KnowBe4 through the same Rippling sync, with training content localized where applicable. thePeopleStack ensures PIPEDA-aligned data handling is considered when Canadian employee records are synced to the KnowBe4 platform.

FAQs

How does Rippling sync employee data to KnowBe4?

The Rippling–KnowBe4 integration uses Rippling's SCIM or API connector to automatically create, update, and deactivate KnowBe4 user records based on hire, change, and termination events in Rippling. Department and role fields drive Smart Group membership for training assignment.

Can KnowBe4 Smart Groups be built from Rippling data?

Yes. Rippling fields such as department, job title, location, and employment type can be mapped to KnowBe4 Smart Group criteria. This means training campaigns and phishing simulations are automatically targeted to the right employee populations without manual list management.

What happens to a KnowBe4 user when an employee leaves in Rippling?

When an employee is terminated in Rippling, the integration can deactivate or remove the corresponding KnowBe4 user record, stopping active phishing simulations and freeing up the license. The timing and method depend on how the deprovisioning workflow is configured.

Does the integration support training completion reporting back into Rippling?

With additional configuration, KnowBe4 training completion status and phishing risk scores can be written back to custom fields in Rippling, giving HR and compliance teams a centralized view of security training status without logging into KnowBe4 separately.

How long does the Rippling–KnowBe4 integration take to configure?

A standard setup covering user provisioning, deprovisioning, and Smart Group mapping typically takes 3–5 hours. Configuring completion data sync back to Rippling or aligning campaigns to compliance frameworks adds additional scoping time.

Ready to Connect Rippling with

KnowBe4

We implement and configure Rippling integrations for mid-market teams across North America. Most integration setups are completed within a single implementation engagement.

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