Rippling +

8x8

Automate 8x8 account and extension provisioning from Rippling so employees get unified voice, video, and messaging access on day one.

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What the Rippling +

8x8

 Integration Does

  • Automated account provisioning: New hires get 8x8 accounts and extensions created automatically based on their Rippling role.
  • Unified communications provisioning: Voice, video, and messaging access all provision together from a single Rippling-triggered event.
  • Automated deprovisioning: Employee offboarding in Rippling triggers automatic suspension of 8x8 access and release of assigned extensions.
  • SSO integration: Rippling can serve as the identity source for 8x8 login, consolidating credentials across the application stack.

What Mid-Market Teams Get Wrong

  • Provisioning voice, video, and messaging separately: 8x8's unified platform is most effective when all three are provisioned together from a single event, rather than handled as separate manual steps.
  • Manual deprovisioning: Relying on manual account suspension after departures leaves extensions and access allocated to former employees longer than necessary.
  • Skipping SSO configuration: Without SSO, 8x8 becomes another separately managed credential, adding unnecessary password overhead.
  • Not releasing extensions promptly: Assigned extensions should be released for reassignment quickly after an employee leaves.

How thePeopleStack Configures This

We configure provisioning rules so new hires get 8x8 accounts and extensions created automatically, with voice, video, and messaging access all provisioned together from a single Rippling-triggered event.

We set up SSO so 8x8 login uses the same Rippling-managed credentials as the rest of the application stack.

We validate the provisioning and deprovisioning workflow before go-live, confirming extensions and account access are granted and released correctly through the employee lifecycle.

Tell Us About Your Project

USA & Canadian Operations Note

8x8 is used by US mid-market companies needing unified voice, video, and messaging across their organization.

Canadian and cross-border operations: Canadian employees provisioned through Rippling get the same automated 8x8 access, with thePeopleStack confirming license and extension assignment stays accurate across entities.

FAQs

How does Rippling provision new users into 8x8?

New hires get an 8x8 account and extension created automatically based on their Rippling role and department, without manual IT setup.

Does this integration cover voice, video, and messaging together?

Yes — 8x8's unified communications platform can be configured so voice, video, and messaging access all provision together from a single Rippling-triggered event.

Is deprovisioning automatic when an employee leaves?

Yes — offboarding an employee in Rippling triggers automatic suspension of their 8x8 account and release of their assigned extension for reassignment.

Does this integration support single sign-on?

Rippling can serve as the identity provider for 8x8 login, allowing employees to authenticate with the same credentials used across their broader application stack.

How long does configuration take?

A standard setup covering account provisioning and deprovisioning typically takes 2–3 hours.

Ready to Connect Rippling with

8x8

We implement and configure Rippling integrations for mid-market teams across North America. Most integration setups are completed within a single implementation engagement.

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