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Automate Close CRM provisioning through Rippling so inside sales teams get calling and pipeline access from day one.
The Rippling–Close integration manages user provisioning for Close, a CRM built for inside sales and outbound calling teams. New sales hires are provisioned automatically based on Rippling department data, and access is revoked immediately at offboarding — including phone number and calling permissions tied to their Close account.
Because Close combines CRM and calling functionality, offboarding gaps are particularly costly — a departed rep with lingering access could make outbound calls under the company's number after leaving. Tying Close deprovisioning to Rippling closes this gap immediately.
thePeopleStack configures provisioning rules between Rippling and Close, including calling permission mapping, and validates that offboarding immediately revokes both CRM and calling access.
Close provisioning for thePeopleStack's Rippling clients is built around US inside sales team structures and calling permissions.
Canadian and cross-border operations: for Canadian-based sales reps, Close provisioning follows the standard workflow, with calling number assignment addressed based on Close's supported regions.
Close combines CRM and built-in calling functionality, which means provisioning and offboarding need to account for both pipeline access and phone/calling permissions simultaneously.
Rippling manages the identity and access layer; Close's calling permissions can be tied to the same provisioning workflow so both are revoked together at offboarding.
Yes, Close is most commonly used by inside sales and SDR teams doing high-volume outbound calling, making clean offboarding especially important.
Standard setup takes 1–2 hours.
Yes, through role-based group mapping tied to Rippling job level and department.
