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Automate Mitel account and extension provisioning from Rippling so employees get PBX phone access on day one and lose it cleanly when they leave.
We configure provisioning rules so new hires get Mitel accounts and extensions automatically, with hunt group and call routing assignment based on their Rippling department.
We validate the provisioning and deprovisioning workflow before go-live, confirming extensions are created and released correctly through the employee lifecycle.
Mitel is used by US mid-market companies with on-premises or cloud PBX phone systems, often in industries with complex call routing needs like hospitality, healthcare, and financial services.
Canadian and cross-border operations: Canadian employees provisioned through Rippling get the same automated Mitel access, with thePeopleStack confirming extension and license assignment stays accurate across entities.
New hires get a Mitel account and extension created automatically based on their Rippling role and department, without manual PBX admin setup.
Yes — Mitel's hunt groups and call routing queues can be mapped to Rippling department structure, ensuring new hires join the correct call routing group automatically.
Yes — offboarding an employee in Rippling triggers automatic suspension of their Mitel account and release of their assigned extension.
A standard setup typically takes 2–4 hours, with additional time for on-premises Mitel environments that require coordination with the client's on-site telephony infrastructure.
Mitel supports SSO and LDAP configurations; Rippling can serve as the identity source for Mitel authentication in compatible deployment models.
